Engagement Report

The Engagement Report is the Insights view where Admins tune how Engagement Score is calculated and explore activity signals like reactions, bookmarks, and curriculum progress across the Academy.

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Overview

Engagement Score is Disco’s composite measure of how active a member is across the Academy. The Engagement Report is the home for that score. From this page you can adjust the weights that drive the calculation, view a sortable table of every member’s score, watch the trend over time, and dig into the activity signals that feed it. Use it to define what “engaged” means for your Academy and to keep an eye on whether members are trending in the right direction.

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Before you start

• You need Admin access to view and edit the Engagement Report.
• Engagement Score is a per-member score that updates as members take action across the Academy.
• The Activity Insights widgets honor the date filter at the top of the section.

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Open the Engagement Report

1. Go to the Admin Area.
2. Open the Insights section in the left navigation.
3. Select Engagement.

You will land on a page split into two areas. The top section, Engagement Score, is where you adjust how the score is calculated. The lower section, Activity Insights, is where you explore the resulting data.

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Edit Engagement Score weights

Weights determine how much each type of activity contributes to a member’s Engagement Score. For example, you can decide whether a comment is worth more than a reaction, or whether finishing a curriculum section should outweigh attending an event.

1. From the Engagement Report, locate the Engagement Score card at the top of the page.
2. Select Edit Weights.
3. Adjust the weight assigned to each activity type.
4. Save your changes.

New weights apply to the score going forward. The score for each member recalculates against the updated weights. POV: Match weights to your Academy’s primary goal. For a cohort course, weight curriculum completion and assignment submissions heavily so the score reflects learning progress. For a membership community, weight reactions, comments, and channel posts more heavily so the score reflects social engagement. Revisit weights once a quarter rather than tuning them constantly, since frequent weight changes make trend lines harder to interpret.

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Filter Activity Insights by date

The Activity Insights section is scoped by the date filter at the top.

1. Select the Date Filter chip.
2. Choose a preset range, or set a custom range.
3. Every widget below refreshes to reflect the selected window.

The default range is the previous 90 days. Clear the filter using the x icon on the chip to revert to the default.

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Read the Activity Insights widgets

The Activity Insights section shows multiple widgets that surface engagement signals across the Academy. Each widget has an overflow menu (…) for widget-level actions.

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Engagement Score

A table of every member’s Engagement Score for the selected date range. Columns include Name, Email, Overall Score, and breakdown columns such as Curriculum Sections Completed. Click any column header to sort, and use the table to spot top performers or members who may need outreach.

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Engagement Score Trend

A line chart showing the Engagement Score over time. Use it to confirm whether your Academy is trending up, down, or flat. Hover the info icon (i) for details on how the score is calculated.

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Reactions

A view of reactions left across the Academy in the selected date range. Use it to see how members are responding to posts and content.

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Top Reactions

The reaction emojis used most often by members in the selected date range. Use it to read the emotional tone of your Academy.

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New Bookmarks

A bar chart of new bookmarks created over the selected date range. Bookmarks are an opt-in signal that a member found a piece of content valuable enough to revisit, so a rising bookmark count usually indicates content that is landing.

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Export the Engagement Report

To download Activity Insights data, use the export icon at the top right of the Activity Insights section. The export includes the data for the selected date range.

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FAQ