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Answers to common questions about Disco: getting started, building Programs, managing Members, running events, billing, and how the platform works.

Getting Started

Disco is an AI-powered learning platform that lets you build, run, and grow online learning communities. You can sell cohort courses, self-paced programs, and memberships, all in one branded Academy.
isco is built for instructional designers, coaches, professional associations, bootcamps, and organizations that want to combine structured learning with a connected community. You do not need a technical background to get started.
You can build cohort-based courses, self-paced programs, membership communities, and live event series. Most operators combine these into a single Academy where Members learn, connect, and engage over time.
It’s both. Disco is built on the idea that learning happens in community and that people learn best together. Programs give members a structured path, and Chat spaces and Events give them the relationships and accountability that make content stick.

Learning Programs & Content

Yes. You can create as many Programs as you need inside a single Academy. Members can be enrolled in one or several at a time, and you control access to each Program independently.
No. Members have one account per Academy. Once they’re a Member, they access all Programs they’re enrolled in from the same login.
You can add videos, text lessons, PDFs, embedded links, quizzes, assignments, and SCORM packages. Lessons can be combined into modules, and modules are grouped into Programs.
Yes. Content is re-usable and you may add new instances of the same content from one program to another. The content itself remains the same, but you can tailor the settings to the individual Program. You can also duplicate content to another Program.
Yes. Copy the embed URL or share link from Zoom, Vimeo, YouTube, or other video hosts and paste it into the embed section of your Featured Media on Content.

Members & Access

Go to Members in your Admin sidebar and click Invite Members. Enter email addresses individually or upload a CSV. Each invitee receives an email with a link to set up their account.
sk them to check their spam or junk folder first. If the invite is not there, go to Members, find the person, and resend the invite directly from their profile. You can also copy the invite link and send it manually via email if the automated invite continues to fail.
Yes. Visibility settings at both the Academy and Program level let you control what members can access. You can restrict Spaces and content to specific member groups or enrollment status.

Managing Your Academy

Disco supports custom domains, emails and full brand customization. Disco’s name and logo do not appear on the Member-facing experience when a custom domain is active. We also have Custom Mobile Apps available on Enterprise plans.
Disco integrates natively with Stripe for payments, Zoom for live sessions, Slack for community and Zapier for custom automation. Additional integrations are available through the Integrations section of your Admin settings.
Disco does not have a one-click import tool for content or members from other platforms. You can manually add content within Disco or upload SCORM packages exported from other LMS tools. For large migrations, contact the Disco team to discuss your options.

Billing and Plans

Disco offers monthly and annual subscription plans. Pricing is based on your Academy tier and includes Member limits and feature access. Visit disco.co/pricing for current plan details.
Yes. Annual subscriptions are offered at a discounted rate compared to monthly billing. The discount is shown during checkout when you select the annual option.
Disco will notify you by email when a payment fails. Accounts are typically paused after 21 days of non-payment. To resolve this, update your payment method in Settings and pay the outstanding invoice directly through the link provided in the billing email.

Security and Data

Yes. Disco is GDPR compliant and follows strict data protection and privacy practices. For details, see the Disco Privacy Policy.
Yes. Disco is SOC II type 1 compliant and is currently working on type 2.
You do. Content you create and data collected within your Academy belongs to you as the operator.
Reach the Disco support team. The Help Center is available 24/7 for self-service guidance.