
Overview
Disco is a subscription-based platform. Every new Academy starts with a free 7-day trial so you can explore the product before committing to a paid plan. After your trial, you choose a plan that fits your scale and requirements. Plans are billed annually, with monthly billing also available. You manage your plan and payment details from the Billing page in your Admin Area.Compare Plans
Disco offers two paid plans: Create and Scale. Both are billed annually or monthly. Create is priced at $399/month (billed annually) and includes:- 250 active members
- 1 branded learning academy
- Learning programs, pathways, events and community chat
- Rich member profiles and directory
- AI tools for members and admins
- Automations
- Reporting and analytics
- Access to Disco Academy, onboarding sessions and weekly office hours
- Scale to 100k+ active members
- Multiple branded academies
- Custom roles and permissions (coming soon)
- Email white-labeling and custom SSL
- API and Webhooks
- SAML SSO
- Custom branded mobile app (by request)
- Dedicated success manager, personalized migration and onboarding
Free Trial
Every new Disco Academy starts with a free 7-day trial. No commitment is required to start your trial. At the end of the trial period, you will need to select a paid plan and add a payment method to continue using your Academy.View Your Current Plan
- In your Admin Area, navigate to Settings in the left sidebar.
- Select Billing.
- Your plan, its status, price, and next billing date appear on the Current plan card.
Subscribe to a Plan
While your Academy is on a trial (or after the trial ends), the Billing page shows the available plans:- Go to Admin Area > Settings > Billing.
- Under Choose a plan, pick monthly or annual billing and click Subscribe.
- Complete checkout in the window that opens. Your subscription activates within a few moments of payment.
If you are approaching your member limit or need features like API access or SAML SSO, upgrading to Enterprise is the right move. Contact the Disco team to get a custom quote and migration support.
Manage Billing & Invoices
The Billing & payment card shows the billing email, billing address, and payment method on file. Click Manage billing & invoices to open the billing portal, where you can update your payment method and billing details and view your invoices. If your subscription is invoiced outside of Disco, the Billing page shows your plan and directs billing changes to support instead.Change or Cancel Your Plan
Plan changes and cancellations on an active subscription go through your Disco account team — reach out to them or contact support@disco.co. An Academy still on its trial can be deleted from the bottom of the Billing page. Deletion is permanent and removes all content and members.FAQ
Do I need a credit card to start my free trial?
Do I need a credit card to start my free trial?
No, a credit card is not required to start the 7-day free trial. You only need to add a payment method when you are ready to subscribe to a paid plan.
What happens when my free trial ends?
What happens when my free trial ends?
Your trial expires after 7 days. To continue using your Academy, select a paid plan and add a payment method in Admin Area > Settings > Billing.
Can I switch between monthly and annual billing?
Can I switch between monthly and annual billing?
Yes. Disco supports both monthly and annual billing. Annual billing offers a lower effective monthly rate. You choose the billing frequency when you subscribe; to switch on an active subscription, contact your Disco account team.
How does prorated billing work if I upgrade mid-cycle?
How does prorated billing work if I upgrade mid-cycle?
If you upgrade your plan before your current billing period ends, you will be charged a prorated amount for the remainder of the current period, plus the full subscription price starting from your next billing date.
Is there a nonprofit discount?
Is there a nonprofit discount?
Yes. The Organization plan includes a discount for nonprofits. Contact support@disco.co to apply.
Where can I find my invoices and billing receipts?
Where can I find my invoices and billing receipts?
Click Manage billing & invoices on the Billing page to view and download your invoices in the billing portal. Receipts are sent to the billing email address on your account. If your subscription is invoiced outside of Disco, contact support@disco.co.
Can I get a refund?
Can I get a refund?
Disco handles refund requests on a case-by-case basis. Contact support@disco.co as soon as possible after an unexpected charge and the team will review your request.
I can't find the option to change my plan. What should I do?
I can't find the option to change my plan. What should I do?
Once your Academy is on an active subscription, plan changes go through the Disco team rather than the Billing page. Contact your account team or support@disco.co to discuss your options.